FAQ
General
Contact us for more information on bulk ordering.
Doors are purchased as is and we do not accept returns.
A-grade doors are warrantied for 1-year from date of purchase. Doors with blemishes are specially priced, and not warrantied. For more information on our warranty policy, click here.
We do not offer door installation. Door to Door is not responsible for the work of third part companies. For installation instructions, click here.
Currently, Door to Door does not offer pre-finished doors. For finishing and staining instructions, click here.
Yes! We ship everywhere in the continental U.S. View our shipping prices and policies here.
Not at the present time, but check back soon as we expand our offerings!
Products
No, but check out our Info Page to learn more about finishing, staining and installation.
Our doors are full size. For example, a 2/0 by 6/8 door is 24” x 80”. Beveling of doors is available at reduced width 3/16”. Specifications are available on the product page of each door.
Rough opening is the size of the opening in the wall where the door unit is placed. Generally it is a half-inch greater than the actual door unit size.
Our door jambs are the frame on which the slab door is hung. Primed jambs are ready for paint or stain at assembly. Matching jambs are jambs that match the chosen door. Clear jambs are unfinished wood jambs, where each jamb piece is made from a solid piece of wood. These are also called stain grade jambs.
Finger-joint jambs are unfinished wood jambs, where each jamb piece is made from multiple wood pieces finger-jointed together. These are also called paint grade jambs.
Unfinished wood door units must be finished or primed and painted on all six sides immediately. Use good quality oil base or acrylic latex paints. Do not use a water base primer. If painting, higher gloss paints will offer better protection than "flat/low gloss" paints. If staining: follow the stain manufacturer's instructions for finishing the door. For more on caring for your door, check out our Info Page.