The risks of trying out new suppliers
"Honestly, it was an experience I hope never happens again. Their team’s response times depend heavily on their mood, sometimes they replied within 30 minutes, other times they didn’t even respond. And as for the doors themselves: sadly, they were of very poor quality. It took them as long as 4 or 5 weeks to deliver them. I was expecting, for example, a pre-hung door that was already assembled and ready to install, but that wasn’t the case. The doors arrived unassembled, and the jambs weren’t even made properly, they were misaligned, and the trim was too tight, when we all know it’s best to leave at least 1–2 inches for an easier installation. But oh well, those are the risks of trying out new suppliers."

